Cancellation Policy
This Cancellation Policy applies to all subscription services provided by FreelanceUKHub, registered and operating in the United Kingdom.
1. Minimum Contract Terms
Starter Plan: 1-year minimum contract
Growth Plan: 6-month minimum contract
By subscribing, you agree to the applicable minimum contract period. You may cancel your subscription at any time after the minimum contract period.
2. Cancellation After Minimum Term
After the minimum contract period:
- You may cancel at any time by raising a support ticket through the My Account dashboard.
- The subscription will continue until the end of the current billing cycle.
3. Refund Policy
- No refunds are issued for partial months.
- Refunds will only be issued in cases where the service was not delivered as described or in breach of UK consumer law.
4. Auto-Renewal
After the initial term, subscriptions automatically renew on a rolling monthly basis unless cancelled in advance.
5. Final Deliverables Upon Cancellation
If you cancel your subscription:
- You will receive all completed work up to the cancellation date.
- Any work in progress will be paused or cancelled unless otherwise agreed.
Contact Us
If you have any questions or doubts regarding this policy, please contact us at hello@freelanceukhub.co.uk.